Tech Support...

The Loony Bin ( loonies@bloodaxe.com)
Sun, 22 Jun 03 16:11:55 +0100


Hiya Folks...

I you've ever thought of working in tech support, think again...

Wishes & Dreams...

- ANDREA
        xx

******* THE LOONY BIN **** loonies@bloodaxe.com
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*********** ANDROMEDA **** Internet Goddess ***********

  ------- Forwarded foolishness follows -------


She Does It for the Money

Akron, OH - Heather Goran spends her evenings on the phone usually with
men but sometimes with women. She does it to pay her way through school.
Only a couple of her friends know what she does and they are sworn to
secrecy. The recent tech downturn has forced even more students into
this life of exploitation - the world of tech support.

Heather's roommates were oblivious to her double life until they
overheard a message on their answering machine. "She was always leaving
at night dressed in a tight mini-skirt and a tube top. I always thought
she was a hooker," said Carmen Cortez. "Little did I know she had
business casual in her bag. I would have never guessed."

The late night tech support world teems with empty bottles of Red Bull
and callers who just won't take no for an answer. Sometimes a manager
intervenes before Heather gets herself in to deep.

"The tech support line I handle is strictly a for-pay service, no
freebies. The clients get charged by the minute so I like to give it to
them slow. I feel sleazy, but the more billable time, the bigger my
bonus," explained Heather. "Some of the people want me to make at home 
visits, but Tony my manager said that's strictly forbidden. No
fraternizing with the clients outside of the building."

Heather admits she does some "freelancing" outside of work. Furtive
visits to customers homes for a quickie driver installation or a
register fix then a hasty transfer of cash and both parties are
satisfied.

"I told my mom but my dad just wouldn't understand," said Heather. "He
raised us to be proud of our intelligence and he'd be disappointed to
see it subjected to such abuse."

"I'm very proud of my daughter, at least she's not writing software
manuals," said Rebecca Goran, "that's more than I could bear."

The age old maxim that "support sells" still holds true today.


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